1

This discussion topic has been answered Discussion topic: I'd like to cancel or suspend my subscription

Reply
This message was authored by: Anonymous

I'd like to cancel or suspend my subscription

I've had to remove my children and myself from our family home due to domestic abuse. I'm currently living with my parents who already have sky. Please can I suspend my subscription until I can use it in my new home.

Best Answers
This message was authored by: oldfella Answer

Re: I'd like to cancel or suspend my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:
I've had to remove my children and myself from our family home due to domestic abuse. I'm currently living with my parents who already have sky. Please can I suspend my subscription until I can use it in my new home.

Hi @Anonymous 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: oldfella Answer

Re: I'd like to cancel or suspend my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:
I've had to remove my children and myself from our family home due to domestic abuse. I'm currently living with my parents who already have sky. Please can I suspend my subscription until I can use it in my new home.

Hi @Anonymous 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Did this answer not help you?

Reply
Answered - Go to Answer