I currently have a full sky Q package, so sky sport and cinema etc. since the paramount app came ou

[djamblin]

I currently have the full sky Q package including cinema. Since last year when the paramount app came out I have not been able to access it. An error message comes up saying MYSKY_2008 I have had the sky engineers out and they even changed my main Sky Q box and I still can't access it, the same error message comes up. I can get onto all the other apps except lions gate+ which is giving me the same error message. I've tried refreshing apps etc and honestly I don't know what else to do. We have one main sky Q box and 3 mini boxes I've tried on every single one and it's the same error message on them all. 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @djamblin . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks