I couldn’t get Netflix on my TV so I press the apps and went to settings and now all like I’ve got o

[Sam5892]

My TV is stuck on accessibility on sky Kcu and I cannot get it off to go to the homepage or to use the TV. Can you please help?

[PandJ2020]

Turn it off at the wall.  Wait 20 seconds.  Turn it back on.

[Laing1]

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@Sam5892 wrote:

My TV is stuck on accessibility on sky Kcu and I cannot get it off to go to the homepage or to use the TV. Can you please help?

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@Sam5892 if @PandJ2020 suggestion doesn't work 

you could try

Unpair their Sky Q remote from the box by holding 4&6

the remote should flash

Then dismiss the information screen Skip & set up later

Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.

[RBBBBB]

How to activate my account ? 

[PandJ2020]

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@RBBBBB wrote:

How to activate my account ? 

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Account for what?

[Laing1]

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@RBBBBB wrote:

How to activate my account ? 

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@RBBBBB if you mean your Netflix account see the link below

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-netf...