07 Sep 2024 11:03 AM
Am moving home soon and my new place does not allow a dish to be fitted. Am in contract until January and going to cancel anyway. What happens now
07 Sep 2024 11:08 AM
Posted by a Superuser, not a Sky employee. Find out moreYou'll need to call Sky and discuss your options. Possibly a move to Stream but research it thoroughly first as it's a totally different experience.
07 Sep 2024 11:24 AM
Posted by a Superuser, not a Sky employee. Find out more
@Yid1234 wrote:Am moving home soon and my new place does not allow a dish to be fitted. Am in contract until January and going to cancel anyway. What happens now
If you intend to "cancel anyway" then you will be billed an early termination charge.
The earliest you can give notice to cancel without penalty will be some time in December, depending on your contract end date in January (31 days notice).
More info here: https://www.sky.com/help/articles/cancel-sky-tv
Your only other option is to discuss a product change as suggested by @Daniel0210
07 Sep 2024 11:26 AM
Posted by a Superuser, not a Sky employee. Find out moreSpeak to Sky - if the new location does not allow a dish then they may allow you to cancel without early termination charges.
But as noted they don't have to - there are alternatives that do not require a dish.
No problem. Browse or search to find help, or start a new discussion on Community.
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