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Discussion topic: I cant seem to run my two mini boxes at the same time

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This message was authored by: GP9

I cant seem to run my two mini boxes at the same time

I have my main sky unit and 3 mini boxes i am trying two watch on two tvs but it saying to many boxes being used but i only have one on

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This message was authored by: Daniel0210

Re: I cant seem to run my two mini boxes at the same time

Posted by a Superuser, not a Sky employee. Find out more

@GP9 

It boils down to which main box you have. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. 


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This message was authored by: nigea99

Re: I cant seem to run my two mini boxes at the same time

Posted by a Superuser, not a Sky employee. Find out more
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