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Discussion topic: I cant receive channel 518

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This message was authored by: Reo

I cant receive channel 518

I cant get channel 518

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This message was authored by: TimmyBGood

Re: I cant receive channel 518

Posted by a Superuser, not a Sky employee. Find out more

@Reo 

 

Loss of any single channel is typically due to a technical (or financial) issue at the channel end which means they aren't providing a content upload into the satellite infrastructure for distribution.

 

Having more than one (or a bunch of channels) missing tends to indicate a dish misalignment at the subscription address.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: xenon81

Re: I cant receive channel 518

If 518 still isn't working, check 507 (NHK World). That channel is broadcast on the same frequency. If that isn't working either you will need an engineer visit to check dish alignment etc. 

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