06 May 2023 01:45 PM
I cant get channel 518
09 May 2023 11:01 AM - last edited: 09 May 2023 12:33 PM
Posted by a Superuser, not a Sky employee. Find out more
Loss of any single channel is typically due to a technical (or financial) issue at the channel end which means they aren't providing a content upload into the satellite infrastructure for distribution.
Having more than one (or a bunch of channels) missing tends to indicate a dish misalignment at the subscription address.
09 May 2023 11:24 AM
If 518 still isn't working, check 507 (NHK World). That channel is broadcast on the same frequency. If that isn't working either you will need an engineer visit to check dish alignment etc.
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