I cannot view wildlife photos I have taken from a usb stick

[Morpeth1]

before getting a Q box I could look at photos froma usb stick after processing them on my computer.

I now cannot as it states that viewing them is not supported.

I was not told this when I was offered a Q box and it is not satisfactory.

[Daniel0210]

@Morpeth1 

Did you specifically ask? 

[Invisiblename]

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@Morpeth1 wrote:

before getting a Q box I could look at photos froma usb stick after processing them on my computer.

I now cannot as it states that viewing them is not supported.

I was not told this when I was offered a Q box and it is not satisfactory.

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Do you not have a usb port on your tv?

[PandJ2020]

There's no reminders or slow motion either.

You can't go back to Sky+, so if it's such an issue see if Sky will let you cancel penalty free.  (I suspect not)

[Laing1]

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@Morpeth1 wrote:

before getting a Q box I could look at photos froma usb stick after processing them on my computer.

I now cannot as it states that viewing them is not supported.

I was not told this when I was offered a Q box and it is not satisfactory.

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@Morpeth1 the my photos optin was removed back in 2018/19 or there abouts so hasn't been on for years i'd be surprised if the agents told you it was available 

[TimmyBGood]

@Morpeth1 

How were you viewing them before getting Q?

Nothing has changed on your television or other external device(s)

[Chodley]

Did Sky+HD do this?