I cannot receive MY5 on my Q box

[PandJ2020]

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@Geoff2ey wrote:

Anyone know Sky's official response?

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Why not call them and ask?  You won't get one here...

Perhaps you can contact Ch5 too?

[xenon81]

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@Geoff2ey wrote:

Not good enough.  The programmes are time limited and not all the series of any particular programme are available.

I prefer the comment which said "you can get this free programme (my5) by paying Sky extra money for it via Sky glass"

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Which programme are you looking for? No one ever gives examples of which programmes are missing on Sky Q compared to the full app. I've just looked at the current featured  programmes on My5 such as Blindspot, Blue Bloods, The Following, Nashville and all are available, in full, within the C5 catch-up section on Sky Q. The expiry dates are the same on both platforms.

[Geoff2ey]

I surrender!  I looked on the app for previous episodes of "The Madame Blanc mysteries", and they aren't there either!

Maybe UKDrama or similar will pick them up sometime. 

[Chodley]

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@Geoff2ey wrote:

Yes but that's not the viewer's problem - all smart TV's come with my5 so it's obviously not expensive or they  wouldn't do it.

Anyone know Sky's official response?

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Developing , testing and maintaining an app for an extra variant of hardware is always additional cost. For channel 5. That's the most likely reason it isn't available on Q. Especially given it already has the catchup library so as far as they're concerned, much of the content (and ads) is getting to eyeballs anyway so why waste resources.

[Rubyduby88]

This is very bad! I pay alot of money and have been a loyal customer for over 20 years. This channel should be a given!

[Ellie_TV]

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@Rubyduby88 wrote:

This is very bad! I pay alot of money and have been a loyal customer for over 20 years. This channel should be a given!

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It's not a channel, it's an app. 

It's launching on Sky Q later this month so you only have to wait a few days or weeks at most.