I cannot get BBC 1 or BBC2 on our Skyq box, all otherstations are working?

[JJL1]

When you sellect BBC1 or 2 then it says not satelite signal and there is a problem. I have taken the card out, swithced on and of and replaced. No better

[Daniel0210]

@JJL1 

A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[BarryD78]

I'm based in Ireland and have the same issue.

BBC2 is not working on Sky Q or the main box since yesterday. All other channels, including BBC1, work fine.

I folllowed all on screen instructions but to no avail.

BBC2 does work on the Sky Go app but want it on the TV.

[MattB+2019]

Same problem- BBC1 completely down late evening BBC2 flickering & breaking up. 

[Daniel0210]

@BarryD78 @MattB+2019 

The same advice applies as posted above.