@WillPearce
In case you’re not aware, this is a forum where customers help other customers with Sky related issues. You aren’t talking to Sky Customer Services here.
Sky won't extend the return period so you're likely to be charged non return charges. As and when you find the equipment and send it back keep your proof of posting safe and indefinitely. You will then be reimbursed once Sky receive their goods.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
