I can't watch YouTube or access internet in my TV but can access it on phones.

[Chidiebere1]

I can't watch YouTube or access internet in my TV. It keeps telling me that it looks like no internet connection in your broadband network. But I can use the WiFi on my phone.

[Padam_Padam]

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@Chidiebere1 wrote:

I can't watch YouTube or access internet in my TV. It keeps telling me that it looks like no internet connection in your broadband network. But I can use the WiFi on my phone.

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Check the network settings on your Sky Q box. You may need to reset them and reconnect to your WiFi. 

[Chidiebere1]

Please how do I reset the network in sky Q?