22 Jan 2024 07:16 PM
My tv and remote control not working-batteries have been replaced
22 Jan 2024 07:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Susieq2024 wrote:
My tv and remote control not working-batteries have been replaced
Hi @Susieq2024
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
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