I can’t get amy volume on my tv

[Nada2]

When I switched on my tv this evening I get pictures but no sound 

[oldfella]

---

@Nada2 wrote:

When I switched on my tv this evening I get pictures but no sound 

---

Hi @Nada2 

Try rebooting the TV Set by disconnecting the power for 30 secs then reconnecting.

Also reboot the Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[fwrfw]

Is this on all channels? I get sound on the main channels (BBC, ITV, Sky etc.) but have recently stopped hearing anything on channels like CBS Reality. Was working fine 2 days ago but stopped working in the evening.