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Discussion topic: I can't access any apps on my tv, Netflix, Youtube etc. Any ideas? Thanks

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This message was authored by: Mandy-Otter

I can't access any apps on my tv, Netflix, Youtube etc. Any ideas? Thanks

I've suddenly lost access to all apps on my tv, Netflix,Youtube etc. Can anyone help?

Thanks.

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This message was authored by: Mark39

Re: I can't access any apps on my tv, Netflix, Youtube etc. Any ideas? Thanks

Posted by a Superuser, not a Sky employee. Find out more

There are no apps on Sky+ where you've posted. Sky Q? Or Sky Stream/Glass?

This message was authored by: stereohaven

Re: I can't access any apps on my tv, Netflix, Youtube etc. Any ideas? Thanks

Posted by a Superuser, not a Sky employee. Find out more

If it is Sky Q @Mandy-Otter , try a hard restart by turning off at the mains for 5 minutes.

 

You can also try an apps refresh, press the home button, scroll down to Settings but do not press anything, just highlight Settings.

 

Then press 001 and press enter (enter is the round button in the middle of the arrows). This will then take you to a secret menu and you can now scroll down to Apps, then click on the Refresh Apps button.

 

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LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Soundbox | EE Apple TV 4K | EE Full Works FTTC
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