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Discussion topic: I can’t access Netflix on my main sky q but am able to access it on the minibox

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This message was authored by Mpjk55 This message was authored by: Mpjk55

I can’t access Netflix on my main sky q but am able to access it on the minibox

I have problems accessing Netflix on my sky q main box but can access every other app without problems. I can also access Netflix from. My sky q mini box . This is not a network or WiFi issue as I have already checked this out and rebooted the system several times to no avail 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: I can’t access Netflix on my main sky q but am able to access it on the minibox

Posted by a Superuser, not a Sky employee. Find out more

@Mpjk55 wrote:

I have problems accessing Netflix on my sky q main box but can access every other app without problems. I can also access Netflix from. My sky q mini box . This is not a network or WiFi issue as I have already checked this out and rebooted the system several times to no avail 


Hi @Mpjk55 in the following order:-Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

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I used to have superpowers… But a therapist took them away.
This message was authored by Chodley This message was authored by: Chodley

Re: I can’t access Netflix on my main sky q but am able to access it on the minibox

Posted by a Superuser, not a Sky employee. Find out more

@Mpjk55 wrote:

I have problems accessing Netflix on my sky q main box but can access every other app without problems. I can also access Netflix from. My sky q mini box . This is not a network or WiFi issue as I have already checked this out and rebooted the system several times to no avail 


If it just sits there with a red spinning circle, see the other two huge threads on this subject.

This message was authored by Russellhillman This message was authored by: Russellhillman

Re: I can’t access Netflix on my main sky q but am able to access it on the minibox

Netflix profile locked and cannot access

This message was authored by Chodley This message was authored by: Chodley

Re: I can’t access Netflix on my main sky q but am able to access it on the minibox

Posted by a Superuser, not a Sky employee. Find out more

@Russellhillman wrote:

Netflix profile locked and cannot access


Ring netflix

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