I can’t access Netflix on my main sky q but am able to access it on the minibox

[Mpjk55]

I have problems accessing Netflix on my sky q main box but can access every other app without problems. I can also access Netflix from. My sky q mini box . This is not a network or WiFi issue as I have already checked this out and rebooted the system several times to no avail 

[Quoman7]

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@Mpjk55 wrote:

I have problems accessing Netflix on my sky q main box but can access every other app without problems. I can also access Netflix from. My sky q mini box . This is not a network or WiFi issue as I have already checked this out and rebooted the system several times to no avail 

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Hi @Mpjk55 in the following order:-Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

[Chodley]

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@Mpjk55 wrote:

I have problems accessing Netflix on my sky q main box but can access every other app without problems. I can also access Netflix from. My sky q mini box . This is not a network or WiFi issue as I have already checked this out and rebooted the system several times to no avail 

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If it just sits there with a red spinning circle, see the other two huge threads on this subject.

[Russellhillman]

Netflix profile locked and cannot access

[Chodley]

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@Russellhillman wrote:

Netflix profile locked and cannot access

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Ring netflix