I can not play recorded channel as it says only TV HD is the only destination you need … asking f?

[Ramshah]

I can not play recorded channel as it says only TV HD is the only destination you need … asking  for upgrade ?

[Mark39]

Which Sky tv platform do you have? Sky Q? Sky+? Sky Stream/Glass?

The message you're seeing is not generated by your Sky box. It's a message from your TV. Check your TV user guide.

[SKY1992bf]

@Ramshah  Do you still subscribe to the channel you are trying to play back from?

[Ramshah]

Sky Q,  actually I have recorded channels which I can't play 

[Ramshah]

Yes 

[Mark39]

You've posted in the Sky+ forum. I'll add your post to the other thread you started. There's no need to post in two forums.

What's the message on screen when you try to play a recording?

[SKY1992bf]

@Ramshah  Are you able to watch the channel live 

[Ramshah]

Yes 

when I play recorded ... it says  Sony TV HD is the only destiny you need ... find out how to upgrade your subscription to get this channel at skyveiwing.com

[Ramshah]

No it is generated by Sky Box , 

I can watch other live channel but not recorded one 

[MightyQuinn]

Hi @Ramshah   Maybe it is time for a screenshot, by uploading an image.

[Ramshah]

How can I upload stenshot ?

[GD1]

@Ramshah  That is most definately a TV message and nothing to do with your Sky Q box, the message is normally generated when watching a SD channel via freeview.    The url provided doesn't work so is invalid, any Sky Q box message would show correct urls.