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Discussion topic: I called to have sky sports added but its not active and cant get on my sky go ?

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This message was authored by Dave1244 This message was authored by: Dave1244

I called to have sky sports added but its not active and cant get on my sky go ?

Sky sports is not active from my call earlier adding it to account and cant get on my sky go?

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: I called to have sky sports added but its not active and cant get on my sky go ?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dave1244   Normally you need to wait 24 hours. Have you rebooted your Sky Q Main box to see if picks it up by refreshing your viewing card?

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: I called to have sky sports added but its not active and cant get on my sky go ?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dave1244     If it doesn't pick it up then I'm afraid that only Sky can help you.

This message was authored by Laing1 This message was authored by: Laing1

Re: I called to have sky sports added but its not active and cant get on my sky go ?

Posted by a Superuser, not a Sky employee. Find out more

@Dave1244 wrote:

Sky sports is not active from my call earlier adding it to account and cant get on my sky go?


@Dave1244 it can take anywhere from 4 hours to 24 hours for sports to become active

 

dont know if you realise you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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