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Discussion topic: I am unable to watch tv through sky

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This message was authored by Lynn+Freeborough This message was authored by: Lynn+Freeborough

I am unable to watch tv through sky

I am unable to watch tv through sky q box

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This message was authored by oldfella This message was authored by: oldfella

Re: I am unable to watch tv through sky

Posted by a Superuser, not a Sky employee. Find out more

@Lynn+Freeborough wrote:

I am unable to watch tv through sky q box


And exactly what is the issue or message you receive @Lynn+Freeborough 

Assume you have tried rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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