I am unable to turn my sky box remotely. Have checked remote control and batteries are new.

[Ever+Blessed]

Hi I am unable to turn my sky Q box from standby to on using my remote control. I have replaced bayin remote and light still on standby. My TV screen is blank.

[oldfella]

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@Ever+Blessed wrote:

Hi I am unable to turn my sky Q box from standby to on using my remote control. I have replaced bayin remote and light still on standby. My TV screen is blank.

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Hi @Ever+Blessed 

Have you tried pressing the Standby button (Amber led) on the front right of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.