This discussion topic has been answered Discussion topic: I am unable to record or download on my Sky Q box
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 04 Aug 2024 08:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I am unable to record or download on my Sky Q box. I have turned off at the switch and turned back on but no change. I have checked my internet connection and all fine
Best Answers
Message posted on 04 Aug 2024 09:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@PaulKibby wrote:I am unable to record or download on my Sky Q box. I have turned off at the switch and turned back on but no change. I have checked my internet connection and all fine
Try a Reset Settings in the hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Scroll down to Reset
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you may have to re pair your Bluetooth remote If you use one.
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 04 Aug 2024 09:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@PaulKibby wrote:I am unable to record or download on my Sky Q box. I have turned off at the switch and turned back on but no change. I have checked my internet connection and all fine
Try a Reset Settings in the hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Scroll down to Reset
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you may have to re pair your Bluetooth remote If you use one.
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
Message posted on 04 Aug 2024 11:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I am unable to record or download on my Sky Q box
@PaulKibby wrote:
I am unable to record or download on my Sky Q box. I have turned off at the switch and turned back on but no change. I have checked my internet connection and all fine
@PaulKibby is this on all channels or only one ?
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page