I am unable to get the orange light to go green on the sky box.

[Den0902]

I am unable to get the sky box light to go green when I press for 1 second. The TV will come on when I press for 3 seconds so I know it's not the remote. All leads are securely in position. 

Any ideas??

[Laing1]

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@Den0902 wrote:

I am unable to get the sky box light to go green when I press for 1 second. The TV will come on when I press for 3 seconds so I know it's not the remote. All leads are securely in position. 

Any ideas??

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@Den0902 what happens if you press the stanby button on the Q box does it come on ? The stanby button on the Q box is where the amber light is showing 

If that works Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.