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Discussion topic: I am unable to access the location of the batteries to my handset

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This message was authored by: puritanium48

Message posted on ‎31 Aug 2023 12:54 PM

I am unable to access the location of the batteries to my handset

I cannot open the box or area housing the batteries to my handset in order to change it.

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎31 Aug 2023 04:39 PM

Re: I am unable to access the location of the batteries to my handset

Posted by a Superuser, not a Sky employee. Find out more
@puritanium48 wrote:

I cannot open the box or area housing the batteries to my handset in order to change it.

@puritanium48 is this a Sky Q,  Sky+HD or Sky Glass/Stream handset 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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