0

Discussion topic: I am unable to access the location of the batteries to my handset

Reply
This message was authored by puritanium48 This message was authored by: puritanium48

I am unable to access the location of the batteries to my handset

I cannot open the box or area housing the batteries to my handset in order to change it.

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: I am unable to access the location of the batteries to my handset

Posted by a Superuser, not a Sky employee. Find out more

@puritanium48 wrote:

I cannot open the box or area housing the batteries to my handset in order to change it.


@puritanium48 is this a Sky Q,  Sky+HD or Sky Glass/Stream handset 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion