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Discussion topic: I am trying to record " on demand programmes but they fail" i have plenty of storage available.
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This message was authored by: Jen+Mole
Message posted on 20 Jun 2023 02:21 PM
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I am trying to record " on demand programmes but they fail" i have plenty of storage available.
Why is it that I can't record on from catch up or on demand? The downloads keep failing.
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Jun 2023 02:25 PM
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Re: I am trying to record " on demand programmes but they fail" i have plenty of storage a
@Jen+Mole
Do you have the HD add on? If not please try changing the default download preference from HD to SD in
Main Menu > Settings > Setup > Preferences
This link explains more: https://www.sky.com/help/articles/call-to-upgrade-downloading-on-demand#q-help-articles
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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