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Discussion topic: I am trying to record " on demand programmes but they fail" i have plenty of storage available.

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This message was authored by: Jen+Mole

I am trying to record " on demand programmes but they fail" i have plenty of storage available.

Why is it that I can't record on from catch up or on demand? The downloads keep failing.

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This message was authored by: Daniel0210

Re: I am trying to record " on demand programmes but they fail" i have plenty of storage a

Posted by a Superuser, not a Sky employee. Find out more

@Jen+Mole 
Do you have the HD add on? If not please try changing the default download preference from HD to SD in
Main Menu > Settings > Setup > Preferences

This link explains more: https://www.sky.com/help/articles/call-to-upgrade-downloading-on-demand#q-help-articles


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