I am trying to add a third mini box to my sky q (2tb)

[Mark+Wezza]

I am trying to add a third mini box to my sky q (2tb) and the box is connecting but just saying please check your subscription. I already have multi-room and only have this mini box connected at present. I have also updated the software.

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Mark+Wezza 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.