@cornaroy wrote:
my sky package should allow me to use more than one screen at a time ie 2 persons watching netflix tv and laptop and yet its not allowing it at moment can you sort this for me please .
D woods
Hi @cornaroy
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
On Sky Q to watch Netflix simultaneously on two screens you need the Sky Q HD Add on
- Sky Ultimate TV includes the Netflix Basic plan (1 screen + HD)
- You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack on Sky Q.
- You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.
