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Discussion topic: I am having problems with my picture freezing and lines going across the screen

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This message was authored by PaulNoel This message was authored by: PaulNoel

I am having problems with my picture freezing and lines going across the screen

My picture is freezing and has lines going up and across the screen on all programmes

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: I am having problems with my picture freezing and lines going across the screen

Posted by a Sky employee

Hi PaulNoel

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: I am having problems with my picture freezing and lines going across the screen

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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