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Discussion topic: I am being chased to send sky equipment back. 2 texts in two weeks .

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This message was authored by: JennyHolmes

Message posted on ‎31 Dec 2023 11:54 AM

I am being chased to send sky equipment back. 2 texts in two weeks .

I have been chased to return sky equipment but it has been sent and I have proof of postage

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This message was authored by: JennyHolmes

Message posted on ‎31 Dec 2023 11:57 AM

Re: I am being chased to send sky equipment back. 2 texts in two weeks .

I have proof of postage that I have sent back already 

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This message was authored by: Daniel0210

Message posted on ‎31 Dec 2023 12:14 PM

Re: I am being chased to send sky equipment back. 2 texts in two weeks .

Posted by a Superuser, not a Sky employee. Find out more

@JennyHolmes 
The escalation process, which we could normally use to help you, is now unavailable until Wednesday 3rd January. If calling Sky we’ve been informed that the phone lines will be open:
New Years Eve ~ 0900 til 1800
New Years Day ~ 0800 til 2100
Other days will be normal hours.
▪️
Alternatively post on this thread again on Wednesday. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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