31 Dec 2023 11:54 AM
I have been chased to return sky equipment but it has been sent and I have proof of postage
31 Dec 2023 11:57 AM
I have proof of postage that I have sent back already
31 Dec 2023 12:14 PM
Posted by a Superuser, not a Sky employee. Find out more@JennyHolmes
The escalation process, which we could normally use to help you, is now unavailable until Wednesday 3rd January. If calling Sky we’ve been informed that the phone lines will be open:
New Years Eve ~ 0900 til 1800
New Years Day ~ 0800 til 2100
Other days will be normal hours.
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Alternatively post on this thread again on Wednesday.
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