@hobbers123 wrote:
I cannot now download in SD . It's telling me I need to upgrade . I have always done this up until today . There it's telling me I need to upgrade to even use SD format
Hi @hobbers123
Are you sure your preference is set as below
If you do not have the Optional HD pack you need to change the Download to SD in All Formats (as HD is the default setting).
So that you do not need to do this every time it’s best to change your Download preference to SD in Home - Settings - Setup - Preferences.
This needs to be done on the main Q box.
Then if you want to download any HD content from free to air channels (BBCHD ,ITVHD etc) you can select HD in the All formats tab of the content . This will change the format for that particular download only but still leave your format to SD in preferences.
