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Discussion topic: I Havnt received a returns box

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This message was authored by Nic35 This message was authored by: Nic35

I Havnt received a returns box

I cancelled multiroom as it didn't work effectively. You were supposed to send me a box to return my sky Q mini but it never arrived 

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This message was authored by caesarome This message was authored by: caesarome

Re: I Havnt received a returns box

Posted by a Superuser, not a Sky employee. Find out more

@Nic35 

Sky usually sends packaging out near the end of the cancellation notice period of 31 days so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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