0

Discussion topic: How to check satellite is on correct position of it has been knocked ?

Reply
This message was authored by: RArter

How to check satellite is on correct position of it has been knocked ?

My satellite dish has been knocked during building work and now saying no satellite signal is there a way I can see if it is aligned before getting an engineer out?

Reply

All Replies

This message was authored by: Daniel0210

Re: How to check satellite is on correct position of it has been knocked ?

Posted by a Superuser, not a Sky employee. Find out more

@RArter 

Not unless you have the correct equipment and know what you're doing. Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You will need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply