How do you speak with sky as there virtual chat is hopeless

[Shelly50]

• I have just had sky fitted today, I pay for netflix through sky and it will not let me watch it as netflix are asking for update payment 

[MightyQuinn]

Hi @Shelly50   Have you activated it through Sky https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix

[PeteRG41 · Accepted solution]

Best way is to call.  Once you work your way past the voice-recognition nonsense, the human employees are usually pretty good.