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Discussion topic: How do you find out what Sky package I have, seems to be top secret.

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This message was authored by Cocobo This message was authored by: Cocobo

How do you find out what Sky package I have, seems to be top secret.

Searched all over Sky website to find out what actual package I have, but it seems to be top secret.

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This message was authored by oldfella This message was authored by: oldfella

Re: How do you find out what Sky package I have, seems to be top secret.

Posted by a Superuser, not a Sky employee. Find out more

@Cocobo wrote:

Searched all over Sky website to find out what actual package I have, but it seems to be top secret.


Hi @Cocobo 

Check in your Q box .

Home menu - My Sky

This message was authored by Kathleen2024 This message was authored by: Kathleen2024

Re: How do you find out what Sky package I have, seems to be top secret.

Hi

Have i signed up for the rwo year broadband deal at 35 euro a month,?

 

This message was authored by Kathleen2024 This message was authored by: Kathleen2024

Re: How do you find out what Sky package I have, seems to be top secret.

Hi

Can you confirm im on the two year broadband deal for €35 euro a month? 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: How do you find out what Sky package I have, seems to be top secret.

Posted by a Superuser, not a Sky employee. Find out more

@Kathleen2024 wrote:

Hi

Can you confirm im on the two year broadband deal for €35 euro a month? 


We can't confirm as it's other customers here.

I am just another Sky customer and my views are my own
This message was authored by Laing1 This message was authored by: Laing1

Re: How do you find out what Sky package I have, seems to be top secret.

Posted by a Superuser, not a Sky employee. Find out more

@Kathleen2024 wrote:

Hi

Can you confirm im on the two year broadband deal for €35 euro a month? 


@Kathleen2024 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Kathleen2024 This message was authored by: Kathleen2024

Re: How do you find out what Sky package I have, seems to be top secret.

Spoiler
Ah thanks, im new to sky and found it difficult to navigate the app but im sorted now.  Thank you so much  for responding to me, sounds like a great community! 
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