09 Sep 2024 12:32 PM
Think I may have been scammed need to talk to someone
09 Sep 2024 12:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ellen3 wrote:
Think I may have been scammed need to talk to someone
Hi @Ellen3
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
09 Sep 2024 12:37 PM
Posted by a Superuser, not a Sky employee. Find out more@Ellen3
Firstly can you explain how you think you've been scammed and the connection to Sky Q, the board where you've posted?
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
Note: You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
No problem. Browse or search to find help, or start a new discussion on Community.
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