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Discussion topic: How do i get a new SkyQ box as ive lost mine

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This message was authored by JakeM18 This message was authored by: JakeM18

How do i get a new SkyQ box as ive lost mine

need a new skyq box. Moved house and lost old one in process. Who do i speak to?

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This message was authored by daveNOS This message was authored by: daveNOS

Re: How do i get a new SkyQ box as ive lost mine

Posted by a Superuser, not a Sky employee. Find out more

@JakeM18 You will have to call customer service, be aware though they may charge you for the one you have lost.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: How do i get a new SkyQ box as ive lost mine

Posted by a Superuser, not a Sky employee. Find out more

Technically you've lost sky's box,  not yours....  so, as above, you are likely to be charged for it.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How do i get a new SkyQ box as ive lost mine

Posted by a Superuser, not a Sky employee. Find out more

@JakeM18 

From Sky …

The charge depends on what equipment you haven’t returned to us:

  • Sky Q 1TB box - up to £117
  • Sky Q 2TB box - up to £135 

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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