How do I ‘unlink’ a deactivated Disney+ account from Sky Q

[Baldie101]

My Disney+ account was involved in a data breach so I closed the account. Now I cannot log in at all because my Sky Q appears to have remained linked with the redundant account. How do I remove the link and start afresh. Disney+ cannot help me as I cannot confirm the previously linked debit card number as I no longer have any record of it 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147