How do I stop my program from playing in the Mini TV on the home page?

[iwaddo]

I was watching a program on my Sky Q box then pressed home to find something else to watch. I went to Netflix and other menus, but never actually watched anything, but when I come back to the main home page the program I was watching starts playing from where I left off.

How do I stop it doing this?

I also suspect it might be why we find episodes with the blue 'viewed' bar further along than we had actually watched. I think it plays to itself in the Mini TV window.

Any help appreciated. 

[Tom-W19]

Hi @iwaddo 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[iwaddo · Accepted solution]

For the beneift of others.

It seems when watching a recording or download you should press the Back-up button to return to Live-Tv before pressing Home for the menu otherwise your program will continue to play in the Mini TV window if you go to another app like Netflix then return with the Home button.

Retraining myself to use the Back-up button not Home button. Feels like a design flaw to me but apparantly its not.

[nigea99]

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@iwaddo wrote:

For the beneift of others.

It seems when watching a recording or download you should press the Back-up button to return to Live-Tv before pressing Home for the menu otherwise your program will continue to play in the Mini TV window if you go to another app like Netflix then return with the Home button.

Retraining myself to use the Back-up button not Home button. Feels like a design flaw to me but apparantly its not.

---

hi @iwaddo 

Personally I prefer it the way it works. 

This way whilst watching a recording I can navigate via the Home page to check The TvGuide etc - although I appreciate not everyone will feel so

Hopefully it will soon become second nature for you

[iwaddo]

OK, but what I fail to understand is why, under what circumstances would I want the recording or download I was watching, and perhaps only half way through, to play in the Mini TV window?

I cannot think of a single use case where this makes any sense.

[best+of+the+best]

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@iwaddo wrote:

OK, but what I fail to understand is why, under what circumstances would I want the recording or download I was watching, and perhaps only half way through, to play in the Mini TV window?

I cannot think of a single use case where this makes any sense.

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Makes sense to me I might not want to press the backup button to cancel watching the recorded programme and then having to navigate back to recordings just to find my programme in the continue watching section but each too their own I guess.
 

[iwaddo]

OK, I get holding the recording or download in the Mini TV for me to return too, but I cannot image wanting it to start playing in the Mini TV.

If I am not returning to the recording or episode at that moment I have to then work out how to stop it and if I am going to watch it again straightaway we usually have to rewind a little becuase we've missed a bit. 

[MightyQuinn]

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@iwaddo wrote:

If I am not returning to the recording or episode at that moment I have to then work out how to stop it and if I am going to watch it again straightaway we usually have to rewind a little becuase we've missed a bit. 

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Hi @iwaddo   Or simply hit pause first.

[iwaddo]

Nope, still starts playing.

Watching a download

Pause

Home

Apps

Netflix

Home

Try it, download I was watching  starts playing in the Mini TV window

[nigea99]

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@iwaddo wrote:

I was watching a program on my Sky Q box then pressed home to find something else to watch. I went to Netflix and other menus, but never actually watched anything, but when I come back to the main home page the program I was watching starts playing from where I left off.

How do I stop it doing this?

I also suspect it might be why we find episodes with the blue 'viewed' bar further along than we had actually watched. I think it plays to itself in the Mini TV window.

Any help appreciated. 

---

As your reply you marked as answer the correct way of stopping is to use the Back/Dismiss button.

The Home button does not interupt the currently viewed channel/recording. 

I think you will get used to it

As I have said I quite like the behaviour - for example yesterday I was watching Ted's Notebook and wanted to check a recording I had set - I was able to check this without interupting my recording (in this case being primarily what he is saying rather than watching but I could watch in the mini screen)

[iwaddo]

Hopefully I will.

the back button it is then....

I'm just surprised that it passed user testing, but we are all different 🙂

Thank you for your help

[Skadilope]

I am glad I came accoss this post.  I am in total agreement with the OP on this.  I am neurodiverse and just got our Sky Glass TV - it nearly went out the window last night because of this.  I cant imagine why you would want what you were watching to continue while you are looking for something else.  Its irritatingly discracting and you cant just mute it (like i do in netflix when it plays clips) because you loose where you got up to.  I suppose I will have to get used to using the back button but its not really ideal and I agree that it feels like a flaw. 

[Daniel0210]

@Skadilope 

In case you haven't realised you mention you have Sky Glass but you've added to an issue that was on Sky Q. 

[iwaddo]

Yes, but I bet they share a lot of the same code and design concepts. 

I find it hard to believe they've perpetuated the same issue on their newer products. 

[Skadilope]

Yeh I checked but they share the same format and software etc plus it's obviously a feature rather than a technical issue. A horrid feature at that lol