How do I get a Sky Q box that supports 4K

[Dawn44]

I've just upgraded from Sky+ to SkyQ but have found it doesn't support 4K. Is there  a SkyQ box that does support this? And how do I get one? Thanks

[Laing1]

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@Dawn44 wrote:

I've just upgraded from Sky+ to SkyQ but have found it doesn't support 4K. Is there  a SkyQ box that does support this? And how do I get one? Thanks

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@Dawn44 have look at the link below and let us know which Sky Q box you have,

If you can't get 4K at all it would likely be the 32Cxx in which case you would need to contact Sky 

https://www.sky.com/help/articles/sky-software-updates

[MightyQuinn · Accepted solution]

Hi @Dawn44   Subscribing to UHD is a good start, while you are ordering this tell them you need a UHD box.

[Dawn44]

Thank you - I've just done that and you are correct I have 32C00A.  I'll contact Sky.  Thanks