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Discussion topic: How do I find ITVX

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This message was authored by bob1234 This message was authored by: bob1234

Re: How do I find ITVX

Posted by a Superuser, not a Sky employee. Find out more

@NiklaF wrote:

Can you advise when this app (ITV X) will be available now, please?  


Probably this year however you may get more information asking ITV.

I think it is a case of ITV's marketing being over optimistic, there are many devices that will never get ITV X, including most TVs over 6 years old.

This message was authored by Chodley This message was authored by: Chodley

Re: How do I find ITVX

Posted by a Superuser, not a Sky employee. Find out more

I'm hearing a lot of grumbling from friends that the app isn't great anyway so maybe we are the lucky ones 😉

This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: How do I find ITVX

Posted by a Sky employee

@NiklaF wrote:

Can you advise when this app (ITV X) will be available now, please?  


Hey @NiklaF! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. To learn more about Community, get started by clicking here

 

I can confirm ITV X is coming to your Sky Q box soon, as soon as we know more we'll be sure to share it with you all on the Community 🙂

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by rscott This message was authored by: rscott

Re: How do I find ITVX

Posted by a Superuser, not a Sky employee. Find out more

@bob1234 wrote:

@NiklaF wrote:

Can you advise when this app (ITV X) will be available now, please?  


Probably this year however you may get more information asking ITV.

I think it is a case of ITV's marketing being over optimistic, there are many devices that will never get ITV X, including most TVs over 6 years old.


Looks like it won't even be arriving on some 2021 Sony TVs!

This message was authored by nickdevil23 This message was authored by: nickdevil23

Itvx

Please any news on itvx as it's still no sign

 

Also I hear tv brands have removed it at moment as not working 

This message was authored by caesarome This message was authored by: caesarome

Re: Itvx

Posted by a Superuser, not a Sky employee. Find out more

ITV have yet to make the app available as it is them and not Sky for it appearing on your box. All we know is it should be sometime over the coming months.

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This message was authored by nickdevil23 This message was authored by: nickdevil23

Re: Itvx

I have also found out the app has been removed from smart tv's as its not working on them either

 

 

 

 

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Itvx

Posted by a Superuser, not a Sky employee. Find out more

@nickdevil23 

 

I think you may be confusing that with the removal of ITV Hub

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Itvx

Posted by a Superuser, not a Sky employee. Find out more

@nickdevil23 wrote:

I have also found out the app has been removed from smart tv's as its not working on them either

 

 

 

 

 


I have a Sony, LG and Samsung tv and the app is still there and working fine @nickdevil23 so you hear incorrectly. 

This message was authored by trevforum This message was authored by: trevforum

Re: How do I find ITVX

Posted by a Superuser, not a Sky employee. Find out more

Although not directy related to Sky, the itv hub app on my 2016 TV has upgraded the icon to ITV X, however, when I select it it says use another device to acces this service.   It looks like people with older smart TVs and freeview play will no longer be able to use the feature.

 

Personally, I have signed up on an Apple TV 4k for ITV X premium which includes Britbox and ad free ITV.

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Sky Stream, Sky Glass, Panasonic DX902, Pioneer LX-901 7.1.4
This message was authored by Ray+P This message was authored by: Ray+P

Re: How do I find ITVX

@rscott , my 6 year-old Loewe has it despite the original company going bust and a new one with the same name forming. Quality customer service.

Loewe Bild 7.55 OLED TV; Sky Q 2Gb; Arcam AVR21 AVR; B&W CM4 / CMC / 702 / 663 speakers.
This message was authored by nickdevil23 This message was authored by: nickdevil23

Re: How do I find ITVX

If you do a software update the app will disappear as Sony n LG reps have told me its removed as there are issue with live option

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: How do I find ITVX

Posted by a Superuser, not a Sky employee. Find out more

@nickdevil23 wrote:

If you do a software update the app will disappear as Sony n LG reps have told me its removed as there are issue with live option


Hi @nickdevil23   I have two Sony TVs which have recently completed a software update. Not only is ITVX working perfectly (I don't know about Live as I am not interested as I have live TV) they have at last updated the logo to ITVX (previously the old ITV Hub logo but ITVX in the background). If you don't believe a word of what a "rep" says to you, then you can't go wrong. 

This message was authored by Littlegirl This message was authored by: Littlegirl

Re: How do I find ITVX

Maybe it is different depending on your TV  model and when they were produced whether the update works properly or not.

This message was authored by Littlegirl This message was authored by: Littlegirl

Re: How do I find ITVX

Many older TVs cannot get the ITV x app and for anyone with this issue, an Amazon Fire Stick works, a recently purchased Apple TV box (older ones can't get the app) or some games consoles will allow you access.

 

ITVx have confirmed that Sky Q customers will get this App in the near future (in fact Sky staff already have it, so it can't be far off).

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