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Discussion topic: How do I connect my new router to skyq

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This message was authored by Tony2712 This message was authored by: Tony2712

How do I connect my new router to skyq

Got new router n Ed's connect skyq box 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: How do I connect my new router to skyq

Posted by a Superuser, not a Sky employee. Find out more

@Tony2712 wrote:

Got new router n Ed's connect skyq box 


Hi @Tony2712 

Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: How do I connect my new router to skyq

Posted by a Superuser, not a Sky employee. Find out more

@Tony2712 wrote:

Got new router n Ed's connect skyq box 


Hi @Tony2712 

Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

Tony2712
Topic Author
This message was authored by Tony2712 This message was authored by: Tony2712

Re: How do I connect my new router to skyq

There's no wps button on my router...

Tony2712
Topic Author
This message was authored by Tony2712 This message was authored by: Tony2712

Re: How do I connect my new router to skyq

@oldfella @You are great! I found the WPS button...It worked...I should have known it would be hidden 🙂 Best game ever! 

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