Discussion topic: How do I bypass Sky's Automatic bots and talk to an expert?

This message was authored by: Vivianoblivian · ‎05 May 2026

How do I bypass Sky's Automatic [removed] and talk to an expert?

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This message was authored by: PandJ2020 · ‎05 May 2026

What issue are you trying to resolve?

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Vivianoblivian · ‎05 May 2026

I'm trying to bypass Sky's Automatic [removed] and talk to an expert. I found a number to ring but a human doesn't answer the phone and the Artificial [removed] doesn't understand what I say to it.

Moderator Actions: Removed inappropriate comments

This message was authored by: SKY1992bf · ‎05 May 2026

@Vivianoblivian You can't bypass it, you have to navigate it

stay on the line as long as possible and ignore any attempts from the bot to help and you will eventually get put in the queue for an agent

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This message was authored by: PandJ2020 · ‎05 May 2026

...although, even when you do get to talk to someone I doubt they'll fit your 'expert' expectation.

If you give an idea of your issue we may be able to comment/direct.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Daniel0210 · ‎05 May 2026

@Vivianoblivian

And when you get through perhaps don't refer to them in derogatory terms.

▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: MightyQuinn · ‎05 May 2026

Hi @Vivianoblivian You will get a Sky advisor (working from a script), certainly not an expert. Your best bet is the community.

Welcome to the Sky Community Forum

Discussion topic: How do I bypass Sky's Automatic bots and talk to an expert?

How do I bypass Sky's Automatic bots and talk to an expert?

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