How can I tell if my sky q box is using the ethernet cable or WiFi

[HARLEYDAVE]

I recently hard wired my sky q box to the sky q router. I thought it would connect automatically but I still get buffering problems when streaming hd movies. How can I tell if the ethernet cable is being used. If I go to internet settings it just says broadband is connected and there's no indication of which is being used. I can find no option to choose either ethernet or WiFi.

[Chodley · Accepted solution]

Disable the wifi in the installer menu

It won't switch to ethernet unless you do a network reset and set it up explicitly.

[HARLEYDAVE]

Thanks, do you know how to get to the installer menu 

[Laing1]

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@HARLEYDAVE wrote:

Thanks, do you know how to get to the installer menu 

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To enter the engineers menu do the following
press the home button then scroll down to settings and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu