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Discussion topic: Hiw do i order a new viewing card as this one is broken

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This message was authored by: Mickc89

Hiw do i order a new viewing card as this one is broken

How do I order a new viewing card as my current one has failed.

 

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This message was authored by: Laing1

Re: Hiw do i order a new viewing card as this one is broken

Posted by a Superuser, not a Sky employee. Find out more

@Mickc89 wrote:

How do I order a new viewing card as my current one has failed.

 

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@Mickc89 what error message are you getting on the screen about your viewing card


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: lettice

Re: Hiw do i order a new viewing card as this one is broken

Posted by a Superuser, not a Sky employee. Find out more

Check the online help article for error messages or fixes to your viewing card here;

https://www.sky.com/help/articles/viewing-card

 

Or try re-pairing it;

https://www.sky.com/help/articles/viewing-card

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
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