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Discussion topic: Hi we have been renovating our house and our drop wire has been damaged, can we get a new one

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This message was authored by: Wendy+strutton

Hi we have been renovating our house and our drop wire has been damaged, can we get a new one

Hi we are renovating our house and our drop wire has been damaged, is it possible to get a new one sent out please 

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This message was authored by: Invisiblename

Re: Hi we have been renovating our house and our drop wire has been damaged, can we get a new one

Posted by a Superuser, not a Sky employee. Find out more

@Wendy+strutton wrote:

Hi we are renovating our house and our drop wire has been damaged, is it possible to get a new one sent out please 


Sorry, but what do you mean by 'drop wire'?

 

I am just another Sky customer!
This message was authored by: Skull+Treaty

Re: Hi we have been renovating our house and our drop wire has been damaged, can we get a new one

Posted by a Superuser, not a Sky employee. Find out more

@Wendy+strutton wrote:

Hi we are renovating our house and our drop wire has been damaged, is it possible to get a new one sent out please 


@Wendy+strutton 

You'll need to call Sky so they can raise the issue with Openreach if you're referring to the broadband drop wire. 

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This message was authored by: Wendy+strutton

Re: Hi we have been renovating our house and our drop wire has been damaged, can we get a new one

I've been trying to call but can't seem to get to talk to anyone 

This message was authored by: Daniel0210

Re: Hi we have been renovating our house and our drop wire has been damaged, can we get a new one

Posted by a Superuser, not a Sky employee. Find out more

@Wendy+strutton 

What's happening when you call? 


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