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Discussion topic: Hi, the signal went off yesterday around 4pm.

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Avatar for Phil+High
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This message was authored by: Phil+High

Message posted on ‎13 Apr 2023 07:58 PM

Hi, the signal went off yesterday around 4pm.

No satellite signal being received. How do I reset it?

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Apr 2023 07:59 PM - last edited: ‎13 Apr 2023 08:01 PM

Re: Hi, the signal went off yesterday around 4pm.

Posted by a Superuser, not a Sky employee. Find out more

@Phil+High 

Is it on all channels? It may be your satellite dish has moved slightly due to high winds and is out of alignment. That would require an engineer visit. 

See this link as well

https://www.sky.com/help/articles/sky-tv-no-satellite-signal 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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