Hi some Q Sky channels are not working

[MALAWI]

Hi Q Sky channels like 704, 703, 713,714, 725 are not working so please reset for me 

mall Indian channels 

thanks

[Laing1]

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@MALAWI wrote:

Hi Q Sky channels like 704, 703, 713,714, 725 are not working so please reset for me 

mall Indian channels 

thanks

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@MALAWI Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

[Invisiblename]

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@MALAWI wrote:

Hi Q Sky channels like 704, 703, 713,714, 725 are not working so please reset for me 

mall Indian channels 

thanks

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If the reboot option doesn't work, take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.

[GD1]

@MALAWI  Your duplicate thread you created has been removed, please see the replies in this thread.