Hi, so I am paying just under £70 for nothing

[Charlie37]

I'm paying just under £70 just to watch Netflix and Amazon Prime and my sky remote doesn't work. 

[PandJ2020]

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@Charlie37 wrote:

I'm paying just under £70 just to watch Netflix and Amazon Prime

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That's not nothing?  It's not clear what your issue is?

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my sky remote doesn't work. 

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https://www.sky.com/help/articles/sky-q-remote-help

[caesarome]

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@Charlie37 wrote:

I'm paying just under £70 just to watch Netflix and Amazon Prime 

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You will have access to the Sky Entertainment channels as well as Netflix and Amazon so not sure why you are paying £70 for nothing as clearly that isn't the case.

[Mark39]

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@Charlie37 wrote:

I'm paying just under £70 just to watch Netflix and Amazon Prime and my sky remote doesn't work. 

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What have you done about it!

[Charlie37]

My remote does not work and my recordings and anything on sky won't work nothing works other than my apps so I feel like I'm paying more than I should be 

[Daniel0210]

@Charlie37 

Have you tried rebooting your main Sky Q box?
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ after 30 seconds switch the box back on
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button