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Discussion topic: Hi, sky q box has frozen half way through a show. Box is unresponsive, even after attempting a rebo

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This message was authored by: SheralyneV

Message posted on ‎09 Aug 2023 07:50 PM

Hi, sky q box has frozen half way through a show. Box is unresponsive, even after attempting a rebo

Sky q box is two weeks old and today has frozen whilst watching a recording. Remote is working but box unresponsive.  Tried a reboot but still not working.  Any suggestions?

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This message was authored by: oldfella

Message posted on ‎09 Aug 2023 07:53 PM

Re: Hi, sky q box has frozen half way through a show. Box is unresponsive, even after attempting a

Posted by a Superuser, not a Sky employee. Find out more
@SheralyneV wrote:

Sky q box is two weeks old and today has frozen whilst watching a recording. Remote is working but box unresponsive.  Tried a reboot but still not working.  Any suggestions?

What Happened after the reboot @SheralyneV 

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