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Discussion topic: Hi, my sky q box is showing is showing hard drive fault. I reset and it is still showing message.

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YvonneRoss
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This message was authored by YvonneRoss This message was authored by: YvonneRoss

Hi, my sky q box is showing is showing hard drive fault. I reset and it is still showing message.

‎18 May 2024 09:33 AM

Hard disk fault, reset and message has returned.

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Hi, my sky q box is showing is showing hard drive fault. I reset and it is still showing message

‎18 May 2024 09:38 AM

Posted by a Superuser, not a Sky employee. Find out more

Then probably terminal and you'll need to call Sky for a replacement box.

 

Remember to remove your viewing card...

I am just another Sky customer and my views are my own
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MightyQuinn
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Re: Hi, my sky q box is showing is showing hard drive fault. I reset and it is still showing message

‎18 May 2024 09:38 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @YvonneRoss   Try following the help pages which will lead you to requesting a replacement box if required.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

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