Hi my sky mini box is not working the light at the front is stuck on red and I have tried the reset

[232albion]

Hi my sky mini box in my daughter room is not working the red light on the front is stuck on red and I have tried the reset button and tried turning of at wall and starting again but no joy I have only had this a short time the other one we have had much longer and no problems with that one

[Tom-W19]

Hi 232albion

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi 232albion

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.