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Discussion topic: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing a r

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Message posted on ‎15 Sep 2023 10:35 AM

Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing a r

Hi my sky is working fine but I have another box in the bedroom and this one isn't working 

 

 

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Superuser
This message was authored by: GD1

Message posted on ‎15 Sep 2023 10:38 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE  Can you provide more detail as it looks like you tried to post this in the subject line and most of your text is missing.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TERENCE+COPE

Message posted on ‎15 Sep 2023 10:39 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Sky is working but my second box isn't 

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This message was authored by: Daniel0210

Message posted on ‎15 Sep 2023 10:40 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE 

In what way isn't it working? Any error message being displayed? What have you tried already? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: TERENCE+COPE

Message posted on ‎15 Sep 2023 10:41 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Sky down stairs is working fine but the other box in the bedroom is constantly red

 

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This message was authored by: GD1

Message posted on ‎15 Sep 2023 10:42 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE  I'm afraid you're not providing anything useful, we need to know what exactly is happening, any error messages etc.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TERENCE+COPE

Message posted on ‎15 Sep 2023 10:42 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Cant get the red light off

 

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This message was authored by: Daniel0210

Message posted on ‎15 Sep 2023 10:43 AM

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE 

Have you tried rebooting your main Sky Q box, then when that's back up and running doing the same with the mini box providing the remote reacts to you trying? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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