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Discussion topic: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing a r

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This message was authored by TERENCE+COPE This message was authored by: TERENCE+COPE

Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing a r

Hi my sky is working fine but I have another box in the bedroom and this one isn't working 

 

 

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This message was authored by GD1 This message was authored by: GD1

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE  Can you provide more detail as it looks like you tried to post this in the subject line and most of your text is missing.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
TERENCE+COPE
Topic Author
This message was authored by TERENCE+COPE This message was authored by: TERENCE+COPE

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Sky is working but my second box isn't 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE 

In what way isn't it working? Any error message being displayed? What have you tried already? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
TERENCE+COPE
Topic Author
This message was authored by TERENCE+COPE This message was authored by: TERENCE+COPE

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Sky down stairs is working fine but the other box in the bedroom is constantly red

 

This message was authored by GD1 This message was authored by: GD1

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE  I'm afraid you're not providing anything useful, we need to know what exactly is happening, any error messages etc.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
TERENCE+COPE
Topic Author
This message was authored by TERENCE+COPE This message was authored by: TERENCE+COPE

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Cant get the red light off

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi my sky is working fine ,but i have another box in the bedroom and this is continually showing

Posted by a Superuser, not a Sky employee. Find out more

@TERENCE+COPE 

Have you tried rebooting your main Sky Q box, then when that's back up and running doing the same with the mini box providing the remote reacts to you trying? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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